Terms & Conditions
These Terms & Conditions apply to the Bestnst Shop website and all online services operated by us (referred to as the “Website”).
By accessing or using our Website, you agree to be bound by these Terms & Conditions, along with our Privacy Policy, Delivery Policy, and Returns Policy.
If you do not agree to these Terms, you must not use our Website.
We may update these Terms from time to time. Continued use of the Website confirms your acceptance of any changes.
Use of the Website
You agree to:
Provide accurate and complete information when placing an order
Use the Website only for lawful purposes
Not misuse, disrupt, or attempt to damage the Website
We reserve the right to suspend or terminate access if misuse is detected.
Order Acceptance
All orders are subject to availability and acceptance.
After placing an order, you will receive an order confirmation email. This does not mean your order has been accepted. Acceptance occurs when your order is dispatched.
We reserve the right to refuse or cancel orders where:
Payment cannot be authorised
There is a pricing or technical error
The item is out of stock
Fraud is suspected
If an order is cancelled, a full refund will be issued.
Description of Products
We aim to ensure product descriptions, images, and specifications are accurate.
However:
Colours may vary slightly due to screen settings
Minor variations may occur between images and the actual product
If a product is materially different from its description, you may return it in accordance with your statutory rights.
Pricing Policy
All prices are shown in GBP (£) unless stated otherwise.
Prices may change at any time, but changes will not affect orders already confirmed.
In the event of a pricing error, we reserve the right to cancel the order and issue a refund.
Payment
We accept the following payment methods:
Gift Cards (if applicable)
Cash on Delivery (selected locations)
Payment must be received in full before dispatch (except for Cash on Delivery orders, where payment is due upon delivery).
Delivery
Delivery terms are detailed in our Delivery Policy.
Estimated delivery times are provided at checkout and are not guaranteed.
We are not responsible for delays caused by couriers, customs, or events beyond our control.
Ownership of Rights
All content on this Website, including:
- Text
- Images
- Logos
- Graphics
Product descriptions
is the property of Bestnst Shop and may not be copied, reproduced, or distributed without written permission.
Customer Content
If you submit reviews, comments, images, or other content:
You grant us a non-exclusive, royalty-free licence to use that content
You confirm that your content does not infringe any third-party rights
We reserve the right to remove inappropriate content.
Compliance with Laws
You agree to comply with all applicable laws when using this Website.
Age Restrictions
By placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
Limitation of Liability
Nothing in these Terms excludes liability where it would be unlawful to do so.
To the maximum extent permitted by law, Bestnst Shop shall not be liable for:
Indirect or consequential losses
Loss of profit or business
Delays beyond our reasonable control
Our total liability shall not exceed the amount paid for the product.
Sale & Clearance Items
Sale or clearance items may be limited in quantity and subject to availability.
Unless faulty, certain clearance items may be non-returnable if clearly stated at purchase.
Promotions & Voucher Codes
Promotional codes:
Must be used within the stated validity period
Cannot be exchanged for cash
May be subject to minimum spend requirements
We reserve the right to withdraw or amend promotions at any time.
Gift Card & E-Gift Card Terms
Gift Cards and E-Gift Cards:
Are non-refundable
Cannot be exchanged for cash
Must be used before expiry (if applicable)
Lost or stolen cards cannot be replaced.
If you purchase online, you have the right to cancel within 14 days of delivery under the Consumer Contracts Regulations 2022.
Full details are available in our Cancellation Policy.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the jurisdiction of the courts of England and Wales.
Contact Information
If you have any questions about these Terms & Conditions, please contact:
Trade name: Bestnst
Phone Number: +44 1420831430
Web Email: admin@bestnst.shop
Physical Address: 9 Kingsway, London WC2B 6XF, United Kingdom